Call center, customer support service, secretary services and online store support from the order up to the return of goods?


Customer support service in the customers’ native languages?

Diversity of Europe is reflected in the number of languages widely spoken in the continent. Our team communicates with you in German and with your customers – in their native language. This is particularly true for the new markets of the Central and Eastern Europe. Of course, we provide services in German and English. As a result, the customer understands you, which is a precondition to your steady sales success!

Eine Frau mit Tablett macht Einkäufe online

 Online store support

We accept incoming orders or requests to return goods and perform daily reporting. We are your experts in this. The managers of the leading online stores have been rightly relying on our top-quality service for years. 

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The clients of Engelbert Strauss company, a European leader in work- and safetywear delivery, always count on a top-quality service. MSV MULTICALL offers our clients a high level of service, coupled with years of experience, both when ordering and when returning goods and also during the presentation of our products, thus contributing to the success of our company. A quick execution of the customers’ wishes and requests, mostly during a day, is of a particular importance to us.