Eine lächelnde Callcentermitarbeiterin mit Headset


We will receive calls of your clients and subscribers for you, answer their questions, respond to emails and call your clients. A fully functional support service of online stores and subscribers that will, no doubt, satisfy you! We can also offer relevant additional services and products from your portfolio and improve your sales level by means of upselling. While you will have more time for thorough selection of the range of the offered goods, their sale etc.! This is an effective path to success! 

Read more …

Support lines and enquiry service with the possibility of up-sell 

We answer the questions from your clients over the phone concerning the ordered products, booked trips, bought tickets, etc. The support lines and enquiry service will be crucial for your long-term success. Besides, we use contact records in order to determine the level of satisfaction of your clients or to offer additional services and goods from your portfolio using up-sell. This is your effective path to success!

Read more …

Tablett, auf dessen Bildschirm Helpdesk zu lesen ist.


Roter Kreis mit dem Telefonhörer

Emergency respond services

Must always be connected because you are responsible for the operation of important technical systems, service rendering, etc. or want to offer them if needed? We would be happy to receive calls for you and forward them to your employees. The emergency respond services require qualified call-centers with a reliable team – just the one that MSV MULTICALL can offer you. 

 Read more …